Refund policy
RETURN & REFUND POLICY
At Flourishing Angels, we aim to ensure you have a smooth and satisfying experience with every purchase.
EXCHANGES (Size Issues)
We offer exchanges for size-related issues within 7 days of delivery.
To be eligible:
- The item must be unused, unwashed, and in original condition
- Tags (if any) must be intact
To request an exchange, please email us at [flourishingangels11@gmail.com] with your order details.
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REFUNDS
We do not offer refunds for preference-related issues.
Refunds are only applicable if:
- You receive a damaged product, or
- You receive an incorrect item
To request a refund:
- Contact us within 48 hours of delivery
- Share clear photos of the issue
Once approved, refunds will be processed to your original payment method within 5–7 business days.
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NON-RETURNABLE ITEMS
We do not accept returns or exchanges for:
- Used or washed items
- Requests made after 7 days of delivery
CANCELLATIONS
Orders can only be cancelled before they are shipped.
Once shipped, cancellations are not possible.
CONTACT
For any queries, please contact us at:
[Flourishingangels11@gmail.com]
We aim to respond within 24–48 hours.